Terms and Conditions — The complete guide to using CX Account

Cx account is an online gaming and betting platform serving users in Bangladesh and select other countries. By using this platform, you confirm that:

• You are at least 18 years of age.
• Online gaming is legal in the country where you are located.
• You are playing of your own free will and with your own funds.
• You hold only one cx account.
• All information you have provided is accurate and truthful.

Cx account reserves the right to verify, restrict, or close any user's account, especially if any of the above conditions are violated.

To register on cx account, you must provide accurate and complete information. Registering with false information will result in permanent account closure and any funds held may be forfeited.

You will need to provide the following at registration:

• Full name (as shown on your national ID)
• Active mobile number
• Date of birth (for age verification)
• Payment account details (bKash, Nagad, or Rocket)

Cx account may request a copy of your national ID or passport at any time as part of the KYC (Know Your Customer) process. Withdrawals may be temporarily suspended until verification is complete.

The following deposit methods are currently available on cx account:

• bKash — Send directly to a personal or merchant number.
• Nagad — Send payment to a Nagad personal or merchant account.
• Rocket — Deposit via DBBL Rocket.

The minimum deposit amount is BDT 200. The maximum deposit limit is determined by your account tier. Deposits are generally credited within 5 minutes. If there is a delay, please contact customer support.

To withdraw from cx account, the following conditions must be met:

• The account must be fully verified.
• The minimum withdrawal amount is BDT 300.
• Wagering requirements must be met before winnings from bonuses can be withdrawn.
• Withdrawals will only be processed to a payment account registered in your own name.

Withdrawals are typically processed within 5 to 15 minutes. Larger withdrawal amounts may require additional verification and could take longer to process. cx account reserves the right to decline a withdrawal if suspicious activity is detected.

Cx account regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the offer page. General bonus rules:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be completed first.
• Multiple bonuses may not be combined unless specifically permitted.
• Bonuses will be automatically cancelled upon expiry.
• Cx account may investigate an account if bonus abuse is suspected.

All games on cx account are powered by internationally certified RNG technology. Some important rules regarding gaming:

• If a game is interrupted due to a technical issue, it will generally resume from the last saved state.
• Cx account is not liable for loss of internet connectivity.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, bets will be settled only after the official result is announced.
• In any dispute regarding game outcomes, the decision of cx account shall be considered final.

Cx account reserves the right to suspend, update, or remove any game or service at any time. We will endeavor to provide advance notice when possible.

The following activities are strictly prohibited on cx account. Any violation will result in permanent account closure and forfeiture of funds:

• Creating multiple accounts or using another person's account.
• Placing coordinated bets to exploit the bonus system ("bonus abuse").
• Attempting to affect the platform through hacking, viruses, or any other technical means.
• Using the platform for money laundering or any form of illegal fund transfer.
• Operating an account on behalf of, or for use by, a minor.
• Attempting to manipulate game software or algorithms.

Cx account may restrict or close an account without prior notice in the following circumstances:

• If the terms and conditions are violated.
• If false or misleading information is provided.
• If KYC verification has not been completed.
• If the account has been inactive for an extended period (12 months or more).
• If directed by a court or regulatory authority.

Users may request account closure at any time. Any valid balance in the account will be refunded; however, bonuses will be forfeited if the applicable wagering conditions have not been met.

Cx account believes gaming is entertainment — not a source of income. We place the highest importance on responsible gaming and are committed to the well-being of our users.

• If you feel your gaming is getting out of control, seek help immediately.
• Use deposit limits, session time limits, and self-exclusion tools.
• Never play with borrowed money or funds you cannot afford to lose.
• Do not chase losses by continuing to play.

For more information on responsible gaming, visit our Responsible Gaming Page page.

If you encounter any issue or dispute while using cx account, please contact our customer support team first. Most issues are resolved within 24 hours.

For dispute resolution:

• Please contact customer support first.
• If the issue remains unresolved, it can be escalated to senior management.
• In disputes related to game outcomes, cx account's game logs and server records will serve as the definitive evidence.

These Terms and Conditions were last updated in January 2026. Any future changes will be published on the platform.